right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving a reason. The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. In order to exercise your right of withdrawal, you must inform us, the

Smart Sleep GmbH
Alte Gießerei 6-14
40699 Erkrath
E-Mail: info@smartsleep.de
Phone: +49 (0) 211 – 950 744 0

by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you withdraw from this contract, we will owe you all payments that we have received from you, including delivery costs (except for the additional costs resulting from the fact that you have chosen a different delivery than the cheapest standard delivery offered by us have chosen), immediately and at the latest within 14 days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged for this repayment.

We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than 14 days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of 14 days has expired.

The direct costs for returning the goods are only borne by the seller if the return is within Germany or if the return is solely due to the fault of the seller (e.g. defective goods, wrong delivery) is from abroad. The buyer bears the costs of a return shipment from abroad for which the seller is not responsible.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

3. Sample withdrawal form

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.)

  • To
    Smart Sleep GmbH, Alte Gießerei 6-14, 40699 Erkrath, info@smartsleep.de:
  • I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods
  • Ordered on (*)/received on (*) _____________________________________
  • Name of consumer(s) _____________________________________
  • Address of consumer(s) ___________________________________
  • Signature of the consumer(s) (only if notification is on paper)
  • Date ________________________

(*) Delete where not applicable.